Your database and any image files you associate with your case will reside on the SRS Cloud rather than your “Main Workstation/Server”. You NO LONGER need to maintain a central server for a multiple-location business. This saves you the capital expenditure, maintenance plan, and knowledge necessary to own and operate a server. Your data will still flow into your own database and NOT be combined with other client data as some competitors practice. Your local computers will still maintain their own copies of the program and associated files so the access to the program and forms is fast. You will now be able to run your software on the SRS Cloud over the web from any computer that has your SRS program installed – home, vacation, mobile wireless cards, etc. You are now able to access your active database in the middle of the night from your home computer over the cloud!
Security lies in the confidence that you won’t lose your data. With a professionally managed team, the firewalls at Expedient make security economically obtainable. SRS Cloud has developed layers of encryption on every piece of data moving throughout your system.
As long as YOUR internet connection is 3 MBit/second or better, you won’t see a noticeable difference in how your program runs. The SRS Cloud has a 1 GBit connection to the internet provider’s backbones, which is standard for internet-type servers. We can show you the performance with our demo program.
Clients with multiple sites who are not networked together will gain the most benefit as we now can provide you a SINGLE database that functions for ALL sites so that data can be accessed anywhere, anytime. Clients who want access to their database from home or mobile locations now have full capability from any computer with an SRS installation. Multiple branch corporations benefit as well as broadband access points to the Expedient backbone rather than your local servers, allowing for faster access and reduced bottleneck of all branches connecting to the main branch’s network.
No, the SRS Cloud maintains the database, and your local computers access the data from it. You would only need a server if you have internal documents that you want to store. This is also a feature we plan to add to the SRS Cloud.
Yes, we recommend a network connection of at minimum 1 MBit Download/.25 MBit Upload. Most connections are typically faster. The faster your internet connection, the faster your performance.
Absolutely. We have a dual backup system. First, your live data is fed into SQL Cluster so that it is stored in two physical locations. If the Expedient site ever goes down, as it will for routine maintenance, the secondary site will take over and the client will not even be aware there is an outage. Second to that, each database will be backed up nightly to the secondary storage facility.
Of course. Your computer prints from local files to your local printers.
Yes, when you add a file to VFiles or an image to a document, that image is uploaded to the SRS Cloud automatically. If another user on another computer accesses that file, it is downloaded to their local computer for fast access.
We can offer far more tools, such as our document designer, that are not able to be applied to a browser-based program. Also, we are able to provide another tier of security – only those computers in which SRS is installed will be able to access your data. This is very different from a browser-based system that uses a web interface for your username and password only. We limit access to ONLY THOSE COMPUTERS WHERE YOU HAVE INSTALLED THE PROGRAM, not any computer in the world.
Your database requires an internet connection so you would be unable to access your data until the internet is accessible.
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We get it…you want your data at your fingertips. All of our software will be installed on your desktop computer or a laptop. But if you’re Clouding, the lite version of SRS “Capture” will allow you to access the entire database anywhere/anytime on any device.
Make arrangements from a family's home or access your database as needed using a tablet or smartphone.Even away from the office, you can take notes and record a first call, email a form or contract to a family, answer questions about services times or the amount due on an invoice and more. All information is backed up immediately in the back office.